How Malaysia data rules shape handling
This Privacy Policy covers the account details, device signals, wallet references, chat records and security checks we handle when you create or maintain an account. We use this data to run identity checks, protect account access, process wallet activity, respond to privacy requests and meet record-keeping
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duties that apply to our service. When you use Touch 'n Go, GrabPay, Boost dan FPX, we may receive payment references, timestamps and status messages rather than full banking credentials. We keep records only for operational, security, legal or dispute needs, then remove or anonymise them
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when they are no longer required. Access or eligibility depends on local law and is available where local law permits. If local rules require a different handling path, we follow the applicable requirement for your account location.
Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.